FAQs

Welcome to your first therapy session! During this initial intake, we’ll have approximately 50 minutes to discuss the topics that matter most to you. This is your time to open up about the issues you want to tackle in therapy. Whether you’re dealing with specific symptoms or facing challenges from your past, we’ll explore your unique background information and aspirations.

Typically, clients find it beneficial to attend sessions on a weekly basis. However, we understand that everyone’s needs are different. That’s why we’ll collaborate closely to develop a personalized plan that suits you perfectly. Together, we’ll chart a course that aligns with your specific requirements and goals.

Sessions are typically 50 minutes.

You can either fill out the online form. Click Here call, or send a text to 480-780-1209. Feel free to reach out and let’s schedule an appointment that works best for you!

We are available Monday to Friday in person or telehealth.

We are in-network with the following insurers, however the ability to accept your insurance depends on the counselor you see. We currently accept United Healthcare, Blue Cross Blue Shield, TriWest Tricare, Aetna

If you have a plan we do not accept, we can give you a monthly superbill (detailed receipt) to provide to your insurance company for out of network reimbursement.

You’ll be responsible for paying the full fee at each session. We will give you a superbill, which is a detailed invoice. You can then send this superbill to your insurance company and they’ll send you a check to cover a part of the costs. Depending on your plan, they may reimburse up to 80% of the full fee. To find out this information, call the customer service line printed on the back of your insurance card and ask for details of your OON benefit for outpatient mental health.

Most insurance plans offer OON benefits. If your card has “PPO”, “POS” or “OON” on the card or benefits guide you most likely have OON coverage.

A “Good Faith Estimate” explains how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate.

Absolutely! We offer online therapy sessions to clients who prefer online to in-person appointments.

For an online session, you will need:

• A secure internet connection and a computer, tablet, or smartphone with a camera.

• A private place to meet with no interruptions.

• Headset, earphones, air pods, etc. with a microphone.